Reference

Your myfairplay Privacy Policy in plain words

Open your account with clarity: this Privacy Policy explains the account, device, cookie and transaction data we collect when you use myfairplay in India.

Account dataUPI recordsCookie choicesPrivacy contact
myfairplay Your myfairplay Privacy Policy in plain words
CONTACT ROUTES

Three ways to reach privacy support

Privacy questions deserve a clear path, not a runaround. Use the contact route that matches your request, and include your account email or phone number so…

Email privacy desk Write to the privacy address shown inside your account area when you need a…
Account help chat Use chat after signing in if your question relates to recent login activity, cookie…
Document update requests Send correction requests through support when your name, contact number or payment reference needs…
DATA CARE

Six privacy controls we apply

Our privacy work is built into the account flow, not added only when a question arrives.

Account data handling

We collect the details needed to create and protect your account, such as contact data, login records, device signals and…

Payment record care

UPI, Paytm, PhonePe and Google Pay references may be stored with wallet history so we can reconcile transfers, answer disputes…

Cookie controls

Cookies help remember sessions, language choices and security signals.

Security checks

We use password controls, session monitoring and device checks to reduce unauthorised access.

Retention periods

Records are kept only for business, legal, tax, security or dispute needs.

Change requests

You can ask us to correct, copy or delete eligible data.

Privacy answers before you open account

These answers explain the privacy points you are most likely to check before creating or using an account. They focus on what we collect, why we keep it, who can see it, and how you can contact us for changes. If your situation involves state rules, a payment dispute or account access concern, support may ask for verification before giving a specific answer.

We collect account details such as your name, contact number, email, login records, device identifiers and verification status. We also store cookie choices and transaction references needed to run wallet and security checks.

We keep transaction records to reconcile wallet entries, detect duplicate attempts, answer your privacy requests, and meet legal or tax duties. Access is limited and tied to your account history.

Yes. Contact support from the account email or phone number linked to your profile. We may verify your identity first, then share eligible account, login, cookie and transaction records.

Cookies help keep your session active, remember choices and support security checks. Some are essential for account access, while others can be managed through your browser settings or site controls.

Access is limited to staff who need it for support, payment reconciliation, security checks or legal duties. Sensitive records are handled through permission controls and may require extra internal approval.

Send a correction request through support with the account email or phone number. We may ask for verification documents, then update eligible records or explain why a record must remain unchanged.

Your rights and eligibility to access certain account features can depend on local law. Where local law permits, we process requests for access, correction, deletion or restriction through our support process.